IF YOU ARE USING MAC OS OR LINUX / UBUNTU THIS PROCESS IS NOT REQUIRED.
Please head here to check you have the latest Glass operating system firmware installed.
IF YOU ARE USING WINDOWS OS COMPUTER (WINDOWS 7, 8, 10) you may need to download and install a driver so that your computer can correctly identify the Glass unit.
1.1 Checking for Glass Driver on Windows
Later versions of Windows may automatically install the Glass driver on to your computer when you first plug Glass into your computer via the USB-C cable.
To check, click the Windows Start button and type in Device Manager.
Check under Portable Devices for Glass Enterprise Edition 2. If this is displayed then the Glass driver has already automatically installed and you can skip this step. You can now continue with updating the Glass operating system here.
However, if you see a yellow warning sign next to Glass EE2 under 'Other devices', then you will need to install the Glass driver manually.
1.2 Downloading Glass driver
1.2.1 To download the driver, navigate to Download Google USB Driver
1.2.2 After the download is complete, navigate to the Downloads folder. Highlight the downloaded .ZIP folder and select Extract to unpack the folder. You may require a zip tool such as 7zip or WinRAR.
1.3 Installing the Glass driver
1.3.1 Search Device manager in the Windows Start menu
1.3.2 Locate the yellow hazard triangle Glass EE2 (could show as Android)
1.3.3 Right Click > Update Driver > Browse my computer
1.2.4 Navigate to Downloads > Select Folder: usb_driver_r13-windows ( please note this should be the un-zipped file, keep the “include subfolders” box ticked )
1.2.5 Once you have selected the driver folder, click OK
1.2.6 Once the driver is installed, the device should change to Android Composite ADB Device and the yellow hazard triangle should no longer be displayed.
Your Windows device can now recognise the Google Glass EE2 unit.
You can now continue with updating the Glass operating system here.